Frequently asked questions

Most homes are completed in one to three days depending on how many windows and doors are being fitted. We'll give you a clear timescale with your quote and keep disruption to a minimum.

Yes. We're FENSA-registered, so we self-certify that your installation meets Building Regulations and issue your FENSA certificate on completion — important paperwork to keep for when you sell your home.

Your installation is covered by a guarantee for genuine peace of mind. [CONFIRM length and whether it's an insurance-backed guarantee] Ask us for the full details when you get your quote.

Yes. As well as our domestic work we're an approved sub-contractor on large window and door replacement programmes for main contractors and councils, including social-housing schemes in the London Borough of Lewisham.

[CONFIRM — delete this question if you don't offer finance.] Get in touch and we'll talk through the payment options available for your project.

Absolutely. The survey and quote are completely free and with no obligation — there's no pressure to go ahead, and no hard sell.

Yes. We protect your home while we work, tidy up fully afterwards and take your old windows and doors away for recycling. You'd hardly know we'd been — except for the lovely new windows.

Yes. As well as uPVC, we supply and fit slim-framed aluminium windows, bifold doors and sliding doors — ideal for large openings and a modern look. See our aluminium range.

uPVC is brilliant value and very energy-efficient — perfect for most homes. Aluminium has much slimmer frames, more glass and extra strength for large openings and a contemporary look. We'll talk you through both at your free survey and help you pick what's right for your home and budget.

For a front door, yes. A composite door has a thick insulated core and a tough, colourfast skin, so it's more secure, better insulated and lower-maintenance than a standard door — which is why it's our most popular choice.

It depends on the size, style, material and number of units — which is exactly why our survey and quote are free. We'll measure up, talk through your options and give you a clear, fixed price with no obligation and no pressure.

We cover London, Essex and Kent — including Lewisham, Bromley, Romford, Ilford, Dartford, Gravesend and many more. See our areas we cover, or just send us your postcode.